Operations Group

The Operations Group of the bank offers exciting career opportunities to the aspiring candidates to work in the domestic or international operations department. The operations team is the backbone of the bank and works closely with various departments of the bank to provide seamless customer experience.

The Operations team caters to the diverse needs of the customers with wide spectrum of services right from execution of complex foreign currency derivative for an exporter to cash management services to a FMCG company. Right from the opening of a savings account to disbursing loan to a corporate or processing of credit card request to setting-up cash credit limit for a customer.

The opportunities to learn new things in operations group are endless...


Trade Finance Operations Group
We at Trade finance operations Group take care of wide range of trade services designed to meet a range of short term to medium term trade financing requirements of our customers. We offer one stop solution addressing needs of importers and exporters by ensuring requisite services are available under one roof. We manage entire service life cycle of trade products such as Letter of credit, Bank guarantee, Bills discounting and Cross border remittances. Trade finance operations Group also specialises in Capital account transactions and act as an Authorised Dealer on request of customer.

The Group functions are centralized at Mumbai, Hyderabad, Delhi and Kolkata for India and overseas branches operations.


Retail Remittance and International Operations

Liabilities Operations Group (LOG)

We at Liabilities Operations Group take care of the entire on-boarding and service life cycle of the liabilities products.

  • Opening of Current, savings, NRI, Government accounts
  • Clearing of cheques and transfer instruments
  • Liabilities account servicing
  • Management of Cash for branches and ATMs

The Group operates both centralized as well as decentralized units across India to serve the needs of our customers and business teams.

Payments Operations Group (POG)
Payments Operations Group manages the entire bouquet of Digital and Physical payments and collection transactions like NEFT, RTGS, IMPS, UPI, NACH, TAX (direct and indirect) and also provide Cash Management Services to customers through specialized products and services designed to help organizations across all industries and sectors to streamline the collection, disbursement, and reporting of their cash flows.

Retail Assets Operations Group
Asset Operations Group (AOG) manages operations and accounting of all asset products of the Bank for Retail, SME, Corporate and Government clients. The Group inter alia supports onboarding, transaction processing and the complete life cycle servicing of asset products:

  • Retail asset operations manages mortgages, vehicle loans, personal loans , consumer finance, Agri loans etc.
  • Card operations covers credit, commercial, INR prepaid, Forex cards , FASTag etc.
  • Key activities for Lending services operations team includes pre-disbursement checks and document verification for SME and corporate clients.
  • Corporate operations thereon takes care of disbursement and Servicing for this set of clients including Term and Demand Loan facilities, OverDraft, Cash credit etc

The Group operates both centralized as well as decentralized units across India to serve the needs of our customers and business teams.

Treasury and Securities Services Group(TSSG)
We at Treasury and Securities Group, are responsible for validations, settlements, accounting, reporting, and control for all the treasury transactions, which include currency and interest rate derivatives, forex transactions, government securities and other investment products. As a full-fledged custodian, ICICI Bank offers full range of Custodial Services including fund accounting for primary and secondary market operations pertaining to debt, equity, money market instruments and manages underlying equity shares of ADR GDR issuances..

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