Job Details

Relationship Manager - Personal Loan

Relationship Manager Personal Loans


Reports to: Regional Head Sales PL Cards

Job Role and Responsibilities:

  • Drive Credit Cards (CC) and Personal Loans (PL) (Secured and Unsecured) business through ICICI Bank branches
  • Create and drive alternate channels for Sales along with the regular channels
  • Open up avenues for business through corporate channel
  • Mentor and guide the sales team to meet the organization requirements
  • Analyze business trends and sales figures to formulate new strategies
  • Initiate innovative promotional schemes to enhance visibility of CC & PL in bank branches
  • Recommend modifications to current product and processes
  • Coordinate with product teams, credit & operations teams to ensure a smooth flow of the business 


  • Recruit, train and motivate channel sales team
  • Achieve sales targets
  • Guide channel sales team and introduce clients to them
  • Maintain knowledge on all bank products and services and assist to resolve customer queries
  • Develop new relationships with customers to increase revenue and accounts

Skills and Competencies:

  • Ability to ensure client satisfaction and delight by rendering prompt services
  • Ability to conceptualize and implement competent marketing strategies with a view to penetrate new accounts
  • Ability to manage relationships with the existing clients and expand service renderings for them to a wider range of financial products/services
  • Negotiation skills

Educational Qualifications:

  • Graduate & Post Graduate with 4-8 Years work experience


Across India

Min Exp (yrs):


Max Exp (yrs):


Recommend this job to a friend