Relationship Manager Personal Loans and Cards (RM-PL Cards)

Grade: DMI/DMII

Reports to: Regional Head Sales PL Cards

Job Role and Responsibilities:

• Drive Credit Cards (CC) and Personal Loans (PL) (Secured and Unsecured) business through ICICI Bank branches
  
• Create and drive alternate channels for Sales along with the regular channels
  
• Open up avenues for business through corporate channel
  
• Mentor and guide the sales team to meet the organization requirements
  
• Analyze business trends and sales figures to formulate new strategies
  
• Initiate innovative promotional schemes to enhance visibility of CC & PL in bank branches
  
• Recommend modifications to current product and processes
  
• Coordinate with product teams, credit & operations teams to ensure a smooth flow of the business 
  

Deliverables:

• Recruit, train and motivate channel sales team
  
• Achieve sales targets
  
• Guide channel sales team and introduce clients to them
  
• Maintain knowledge on all bank products and services and assist to resolve customer queries
  
• Develop new relationships with customers to increase revenue and accounts
  

Skills and Competencies:

• Ability to ensure client satisfaction and delight by rendering prompt services
  
• Ability to conceptualize and implement competent marketing strategies with a view to penetrate new accounts
  
• Ability to manage relationships with the existing clients and expand service renderings for them to a wider range of financial products/services
  
• Negotiation skills
  

Educational Qualifications:

• Graduate & Post Graduate with 4-8 Years work experience
  

Chennai,Delhi,Hyderabad,Bangalore,Pune,Mumbai,Kolkata,Jaipur

4.00

8.00