Job Details

Customer Service Officer/Customer Service Manager

Job Responsibilities:

  • Relationship building with cross selling of Bank Products(Gold,Insurance, Saving A/c , Current A/c, FDR?s other fee Income products)
  • Customer Handling, Cash handling, Clearing,Familiar with Finance of day to day Banking Operations
  • Import\Export related requests processing, Salary processing, furnish Internal audit.
  • Servicing the requests of Customers
  • Managing relationship with the ?Managed Account? holders with a view to enhance CASA, manage retention, and add more family members to this group of managed accounts as well as increasing the product holding of these customers
  • Products to be handled: Branch Banking Liability Products(Investment?s,Gold, Saving Accounts, Current A/c, Gold, Forex, Fixed Deposits, RD and other fee income products), Bank Asset product (Farm Equipments Loans, Farmer Finance, Rural Housing Loan, Credit Franchises, Rural Education loan, Auto loans).


Passion: Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties

Customer First: Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive

Compliance with Conscience: Own norms are aligned with Organizational code of conduct & regulatory norms, consistently sets example by own conduct, always checks on grey areas with relevant authority

Educational qualification:

Graduates with work experience of 2 to 5 years


Across India

Min Exp (yrs):


Max Exp (yrs):


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