Job Details

Deputy Branch Manager


Job Role and Responsibilities:

  • Achieve annual targets for branch set in AOP (Annual operative plan)
  • Make action plan, and strategize to get profit through branch operations and cross sell
  • Keep up to date with product to provide suitable advice to the customers
  • Reduce the waiting time for customers in branch
  • Increase the customer satisfaction
  • Know the value bankers (VBs) productivity and revenue generation.
Deliverables:
  • Ensure smooth functioning of the branch and follow banking norms
  • Responsible for  monitoring business, compliance and operations
  • Responsible for taking decisions that are cost effective and generate revenue
  • Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer

Competencies:

Passion: Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties

Customer First: Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive

Compliance with Conscience: Own norms are aligned with Organizational code of conduct & regulatory norms, consistently sets example by own conduct, Always checks on grey areas with relevant authority 


Reports to:
 Branch Manager


Educational qualification:

Graduation / Post Graduation


Location:

Across India

Min Exp (yrs):

5.00

Max Exp (yrs):

10.00



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