Job Details

Relationship Manager- Personal Loan & Cards


Job Role and Responsibilities:

  • Drive Credit Cards (CC) and Personal Loans (PL) (Secured and Unsecured) business through ICICI Bank branches
  • Create and drive alternate channels for Sales along with the regular channels
  • Open up avenues for business through corporate channel
  • Mentor and guide the sales team to meet the organization requirements
  • Analyze business trends and sales figures to formulate new strategies
  • Initiate innovative promotional schemes to enhance visibility of CC & PL in bank branches
  • Recommend modifications to current product and processes
  • Coordinate with product teams, credit & operations teams to ensure a smooth flow of the business 

Deliverables:

  • Recruit, train and motivate channel sales team
  • Achieve sales targets
  • Guide channel sales team and introduce clients to them
  • Maintain knowledge on all bank products and services and assist to resolve customer queries
  • Develop new relationships with customers to increase revenue and accounts

Competencies 

Passion: Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties

Customer First: Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive

Compliance with Conscience: Own norms are aligned with Organizational code of conduct & regulatory norms, consistently sets example by own conduct, always checks on grey areas with relevant authority

Reports to: 

Regional Head Sales PL Cards 


Educational qualification:

Graduation / Post Graduation


Location:

Across India

Min Exp (yrs):

3.00

Max Exp (yrs):

6.00



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