Job Details
Relationship Manager- Personal Loan & Cards
Job Role and Responsibilities:
- Drive Credit Cards (CC) and Personal Loans (PL)
(Secured and Unsecured) business through ICICI Bank branches
- Create and drive alternate channels for Sales along
with the regular channels
- Open up avenues for business through corporate channel
- Mentor and guide the sales team to meet the
organization requirements
- Analyze business trends and sales figures to formulate
new strategies
- Initiate innovative promotional schemes to enhance
visibility of CC & PL in bank branches
- Recommend modifications to current product and
processes
- Coordinate with product teams, credit & operations
teams to ensure a smooth flow of the business
Deliverables:
- Recruit, train and motivate channel sales team
- Achieve sales targets
- Guide channel sales team and introduce clients to them
- Maintain knowledge on all bank products and services
and assist to resolve customer queries
- Develop new relationships with customers to increase revenue and accounts
Competencies
Passion: Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties
Customer First: Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive
Compliance with Conscience: Own norms are aligned with Organizational code of conduct & regulatory norms, consistently sets example by own conduct, always checks on grey areas with relevant authority
Reports to:
Regional Head Sales PL Cards
Educational qualification:
Graduation / Post Graduation
Location:
Across India
Min Exp (yrs):
3.00
Max Exp (yrs):
6.00