Purpose
of the Job:
ICICI Bank offers a wide array of financial
products like Savings Account, Current Account and Salary Account etc. to its
customers in both rural and urban markets. Our Sales Officers are the first
level of customer interaction who are responsible for creating new client
relationships as well as deepening our relationships with the existing
clients by offering them other financial products. All Sales Officers are
assigned specific product and a specific geography, wherein they can identify
new customers for the given product.
Job Responsibilities: - Generate new customer leads through various
channels
- Proactively identify sales prospects and
conduct business development activities in the geography assigned Follow
up on new leads and referrals to generate business
- Achieving the monthly sales targets, assigned
to him/her, for various products and services
- Cross sell assets and fee products
- Follow the various internal guidelines and
procedures of the bank
- Ensure customer satisfaction through regular
engagement
- Resolve customer queries/issues and facilitate
customer service
- Maintain periodic status reports, including
daily activity report and calls/follow-ups made
Competencies:
- Passion
(must take initiatives and not avoid targets)
- Socially
Confident (able to start a conversation with new people easily and be
confident in the interaction)
- Perseverance
& Resilience (able to make repeated attempts and bounce back from
setbacks, able to try new methods of engagement in case of a setback)
- Problem
Solving & Closure (when faced with a problem, must be able to identify
and seek help from the right people without hesitation. Able to keep
commitments made to others and ensure that the task is complete)
Reporting To:
Branch Sales Manager/ Branch
Manager
Eligibility
Criteria:
Graduate
in any discipline with experience upto 4 years (Engineers & MBA not eligible)
Less
than 26 years of age
Selection
Process:
Short
listing of CV
English
Writing Test Sales Profiler
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